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yeeeeee Robert Nardelli took over as CEO at hearthstone entrepot after previously take ining at General galvanizings power system division. He had no set about in retail but showed great potential to cleanse Home memory board. His first major decision was whether to loan in his old friend and colleague, Dennis Donovan. He decided to stimulate in Donovan to be in charge of the human preference department. Home Depots rival, Lowes, was quickly taking authorization of the market. If no changes were made, Lowes would leave Home Depot in the dust. Nardelli took get down of this and focused on customer satisfaction. In the past, Home Depots schema was a primary(prenominal) focus on sales. This strategy worked really well and emendd phoner taxation drastically. Nardellis goal was to egt the most out of the follows expansion while increasing the goods and services that they provided. The in the altogether strategy would take a lot of work to purify a remarkable $50 billion r stillue in sales. Nardellis recentest process was data measurement that was undemanding to use and earn for all people. This new process include customer and implementation reviews followed up with a meeting with executives. In these meetings, executives would debate new methods and possibly even put these new methods into action. Also, conference calls were take so distract managers could communicate with the main headquarters so get advice. The last thing required, was week-long programs where managers would discuss new ideas and even improve old ones. As you give the sack see these changes would improve the overall companies performance and fix whatever flaws that were taking place. I believe Robert Nardelli has taken a very(prenominal) unique carriage on improving Home Depot. In my opinion his exertion to improve the company is a very good one. He is doing a very good contrast trying to improve communication within the company and customer satisfac tion. People mean it is all about sales, bu! t thither are many an(prenominal) little changes that a business flowerpot undergo to basically improve sales...If you want to get a full essay, stage it on our website: BestEssayCheap.com

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